Shipping & Policies

Welcome

I am currently taking on new bridal clients for the 2018 year! Feel free to message me with any questions or just to say hi :)!

My passion is to create items that inspire and make you giggle! I create hand-lettered goods, home decor, wedding stationary and all things pretty! Designing and lettering is what brings joy to my life and i hope my items will do the same for you!

Thanks so much for stopping by! If you have any questions feel free to send me a message!

Payments

All payments will go through Etsy. Etsy keeps your payment information secure. Etsy shops never receive your credit card information. Full payment for all orders are due upon ordering.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

Shipping and Turnaround times change. Please Check here and the Shop announcements for the most up to date shipping times.

Updated January 2017: Turn around times for all custom orders (unless otherwise specified) are 10 days plus 3-5 day shipping.

All items that are already made will be shipped within 3-5 days from the date the order was placed plus shipping.

If you would like a rush order please message me- requesting a rush request will ensure your order is priority and completed within 5 days. This does come with an additional fee dependent on the order.

If your item is lost in transit or if it says delivered and you did not receive, it is your responsibility to track the item down with USPS.

Refunds

accept returns, exchanges, and cancellations on certain items

• Just contact me within: 5 days of delivery
• Ship items back to me within: 14 days of delivery
• Request a cancellation within: 6 hours of purchase

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalized orders
• Digital downloads
• Items on sale

Additional

Please contact me if you have any issues what so ever before leaving a review :)

Please allow for 10 days for production and 3-5 days for Priority shipping.

If you would like a rush order please message me. Requesting a rush request will ensure your order is priority and completed within 5 days. This does come with an additional fee dependent on the order.

Frequently Asked Questions

Custom and personalized order production time

All custom and personalized orders have a production time of 7-10 days unless specified otherwise. This does not include shipping. shipping time is dependent on the type you choose. Priority can range from 2-3 business days and 3-5 for first class (expect delays during the holidays due to high volume for the postal service). I do offer rush order add on for both 3 day production turn around and 5 day production turn around. This does not include expedited shipping. Due to the high cost of expedited shipping, this option is not offered.